WHERE DO YOU SHIP FROM?
We are based in Montreal, Canada! All shipments, whether they be Canadian or international will ship from our beautiful hometown!
DO YOU OFFER FREE SHIPPING?
We sure do! We offer free shipping with a minimum order of 75$ CAN.
WHEN WILL MY ORDER SHIP?
All in stock orders are shipped within 2-3 business days.
If you haven’t received a shipment notification within those 2-3 days it could be due to many factors. Those include pre-order items, items that aren’t in stock, made-to-order items or missing information.
If your order includes any of the items mentioned above, your entire order will be shipped in full as soon as ALL items are available. If you have any questions, email us at firstname.lastname@example.org
WHEN WILL MY ORDER ARRIVE?
The time it takes for your order to arrive will depend on your location and shipping method. Shipping times are only estimates and exclude holidays, weekends and unforeseen postal delays. Once an order is shipped, we are unable to expedite it.
Canada: 2-5 business days
United States: 4-6 business days
International: 5-10 business days
I'M FROM MONTREAL, CAN I COME PICK UP MY ORDER?
You sure can! We have a standalone boutique right next to our offices in the store space we share with La Petite Robe noire. If you want your order faster or if you want some help picking the perfect piece of jewellery to go with your outfit, don’t be a stranger and come say hi! We’ll be happy to see you!
We are located at 4030 Rue Saint-Ambroise, suite 234.
THE TRACKING SAYS MY ORDER ARRIVED BUT I HAVEN'T RECEIVED ANYTHING!
We certainly hope this doesn’t happen but if you don’t receive your order, feel free to send us an email at email@example.com and we will try our best to sort this out and track it down for you!